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How do I return an item?

Please contact Country Rose Customer Service at 1-877-617-8970 prior to sending items back for return.

We will be happy to accept returns and exchanges within 30 days of receipt of an order and whereas the products must be unused, in their original packaging, and in a condition suitable for resale.

For all returns, excepting errors made on our part, the customer is responsible for all return shipping charges.

If a return is due to an error on our part please contact our customer service representatives prior to returning the item as we can then determine the best method to return the goods.